Because the lead time of previous supplier can’t meet the customer’s requirement, 20,000 sterile endoscope brush were produced in 30 days and delay for 10 days. As a result, The customer paid an additional fee for delay in delivery and the order volume was also decreasing.
The customer needed to find a large medical tube manufacturer because it needed to produce 80,000 sterile endoscope brush within 35 days. The customer was worried about the lead time delay due to insufficient capacity after seeing the situation of the supplier. After learning about The customer's demands and the specifications of the products, AOQUN gold sales engineers held an internal meeting to ensure we had sufficient raw materials and ensure that 3 machines would produce for The customer every day, then AOQUN would only take 30 days, which was shorter than the customer expected. In the last 5 days, AOQUN took pictures of the factory and workshops to The customer. The customer was very satisfied and agreed to visit. After 10 days, AOQUN took The customer to visit the workshop and showed our production capacity.
The customer said: "You are the big sterile endoscope brush manufacturer I am looking for. The order of 80,000 sterile endoscope brush will place to your company." The customer paid the deposit in the same day and paid the payment after returning USA.
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