Mr. Michael from the United States sent us an enquiry. He said that he needed to buy a large number of feeding kitchen cleaning brushes for his company. He hoped that we could produce for him and give him terms of after-sales service at the same time, because they do not want to be busy in solving quality issue after the feeding kitchen cleaning brush is received.

After learning about Michael's worries, we gave him the terms of an after-sales service: We will replace a new, better quality feeding kitchen cleaning brush for free if issues caused by the quality of our feeding kitchen cleaning brush, such as damage, filament loosen, without the influence of external force and within 1 month after receiving product.

Michael purchased 10,000 pcs feeding kitchen cleaning brushes from us. After three months of receiving the goods, he has not contacted us for after-sales service. We learned from Michael about their usage and feedback on the product. Michael said that our kitchen cleaning brush quality is very good, no need for after-sales service, so he has not contacted us after kitchen cleaning brushes received; and he’s planning to purchase 10,000 again in the first half of this year.