Recently, I received an inquiry from Tony of Australia:”I sell 16 inch long bottle cleaning brushes here, but the end customers come back that brush’s filament will loose after 3-4 times of use, so I received many customer complaints and they ask for return, the orders decrease greatly. It caused me serious economic losses. I learned from my peers that you are a professional 16 inch long bottle cleaning brush manufacturer, I hope you can provide me with a 16 inch long bottle cleaning brush without filament lost."
1 minute after we received Tony's inquiry, we immediately contacted Tony to find out his specific specifications and usage before. In the meanwhile, we send video of our 16 inch long bottle cleaning brush tensile test and screenshot of praise of other customers who purchase this 16 inch long bottle cleaning brush. Based on the Tony’s application requirements, we recommended our specifications and we sent samples to Tony for confirmation in 2 days. Tony immediately placed an order for 2000 16 inch long bottle cleaning brush after repeated tests on our samples.
Half a month after receiving the goods, Tony directly called: "Thank you for providing me with this excellent 16 inch long bottle cleaning brush in time, so that I can immediately replace the defective products for my customers and greatly restore the company's brand." “I am very satisfied with the quality of the new 16 inch long bottle cleaning brush. Nowadays, I not only make up for the economic loss of the previous defective products, but also increases the profit by using our 16 inch long bottle cleaning brushes. I will place another 20,000 orders at my soonest!”
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