In May, we received an email from Ivy of Germany, that the surgical instrument cleaning brushes purchased from other suppliers was not satisfactory. She asked us if we provide cleaning brushes of different sizes and lengths?

Our sales engineer responded promptly after receiving the Ivy mail in 1 minute, he had an in-depth communication with Ivy that she needs diameters of tube to be 2-12MM and length from 100mm to 300mm. Therefore, it is very necessary to have surgical instrument cleaning brushes with all these sizes. We recommend Ivy to use surgical instrument cleaning brushes with diameter: 2mm, 4mm, 6mm, 8mm, 10mm and 12mm, corresponding to the length of 100mm, 120mm, 180mm, 200mm, 250mm and 300mm. Ivy accept our suggestion and eager to have sample, she wanted sample in 5 days and we made it for her.

3 days after Ivy received samples of the surgical instrument cleaning brushes. She said test result was very satisfactory and would like to place a 10,000pcs order. Ivy also promise that if the quality of the bulk order is good, she will introduce some customers to us.