In November 2018, James, the purchasing manager of a door manufacturing enterprise in New Zealand, left a message in our website that many local residents are haunted by bugs during this time. So he wanted to take this chance to sell some sealing material with their door products. He noticed our weather strip brush on the website, and was particularly interested in bugs protection. So he hoped us to give them some solutions.
Through communication, we learned that James's company had no experience in purchasing sealing brush before, so he knew little about sealing brush. Then how do we help him solve this problem? First of all, we inquire the regular door size, which can help us provide the right brush easily. After confirming the width of the door and the door bottom gap, we recommended James our M02 aluminum and the matched weather strip brush with suitable height. And based on our previous experience, we chose the suitable stiffness and materials for the brushes. At the same day that James contacted us, our people picked up a samples in the existing stock and arranged delivery.
Two weeks after James received the sample, he gave us the feedback, "We are very satisfied with the weather strip brush sample you provided. You guys are also very professional." After the brush seal were assembled, we also did some corresponding pest control tests and found it is effective to prevent bugs. I'm sure our customers will be satisfied, too. "The next day, James sent a purchase order of more than 1500 meters.
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