In March, I received the disposable surgical cleaning brushes from other countries before I received email feedback from Jim, and I could not find them. Later I learned that because the EIA had not passed, the factory had been closed and could no longer be produced. Now Jim urgently needs to order 50,000 disposable surgical cleaning brusheses and ask if we have passed the EIA.
Our gold sales customer service Mary responded promptly after receiving the customer's mail for 1 minute, and told Jim that we are still operating normally, and sent a screenshot of our qualification certificate for the environmental impact assessment of the construction project to Jim to tell him not to worry. Delivery, quality to the proud group. Jim saw that we passed the EIA and finally felt relieved. He sent us the drawings of the disposable surgical cleaning brushes, and both parties confirmed the specifications of the disposable surgical cleaning brushes and the head and tail treatment. Jim also needs 20 disposable surgical cleaning brushess for testing, and after 3 days we send the samples.
Two days later, Jim received a sample of the disposable surgical cleaning brushes and was very satisfied with the quality. On the same day, we gave us 50,000 orders. We did not cause problems for the customers due to the EIA problem, and delivered on schedule.
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