Recently, We received an inquiry from Mike of Indonesia: “The brush at escalator I purchased from the local supplier lost filament during the installation, which caused my entire escalator project to be suspended, resulting in delays in the project and serious economic losses. I knew you are a professional manufacturer of brush at escalators. I hope you can provide me brush with no filament loss."

We received Mike's inquiry for 1 minute and immediately contacted Mike to check and know about his specifications and filament loss situation. We also introduced the case of the same type of brush at escalator for our other customers, and we are also a partner of many world-renowned elevator brand customers. We sent samples of the same specifications as Mike's requirements for confirmation within the same day. After Mike test our sample, and confirm it without filament losing, Mike placed 200 brush at escalators for the first time.

After successfully replacing the brush at escalator and completing the escalator project, Mike directly called for us:” Thank you for providing me with a lint-free brush at escalator in time, so that I can immediately replace the defective products, avoiding more serious economic losses and undertaking delays. Legal responsibility for progress! Finally, let my escalator project be completed within the specified time! I have to place another 200 brush at escalators for inventory, and I hope to become a long-term partner with you AOQUN!”