“Hello, this is Yuri, from an escalator maintenance company. I am in need of a type of escalator brush that is stiff enough. The escalator brushes I purchased locally are too soft which resulted in my customer’s complain. I wonder whether you are the escalator brushes supplier that can customize the escalator brush with my required stiffness?”

After receiving Yuri’s call, our service person Tony replied immediately: “Hi Yuri, we are the escalator brushes supplier with over decades of experience. The escalator brushes of St. Petersburg Subway are supplied by us. We can custom-make the escalator brush based on your previous product stiffness and application.” As soon as receiving his samples, our engineer and sales proposed the solutions to deal with the stiffness problem is enlarging the filaments thickness or filament diameter. After the sample test, Yuri was quite satisfied with our samples, and sent us a PO of 10-escalator right away.

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Two months later, Yuri wrote to us: “Your escalators can fully meet my customer’s need after assembly, and there is no any complain so far. Your are the professional and customization escalator brushes supplier I need. I will surely recontact you if need more escalator brush.”