020-84858360
020-84858360
The owner of the aquarium trader Xiao Zhang is very upset recently, because he recently sent a batch of filter brush media to the customer, and the customer requested a return. The customer complained that this batch of filter brushes was too smooth and could not be used as a membrane, and could not be used, and asked to replace the qualified products for the customer within 10 days, otherwise he would be held accountable for all his economic losses. Through the information on the Internet, Xiao Zhang found Mr. Li from Aoqun. After listening to Xiao Zhang's needs, Mr. Li gave Xiao Zhang a peace of mind. Mr. Li told Xiaozhang, "Aoqun has specialized in producing filter brushes for more than ten years, and has a wealth of production experience. For the filter brush media, Aoqun will use high-quality green crosshairs. The product's adsorption ability can well intercept particulate matter and hanging film, can improve the utilization rate of dissolved oxygen, fast hanging film, easy to remove film, so choosing Aoqun's filter brush media will definitely meet the needs of customers. " Mr. Li mailed the filter brush samples for Xiao Zhang. After receiving a sample of the fish pond filter brush, Xiao Zhang immediately took it to the customer for testing. After half a month, Xiao Zhang contacted Mr. Aoqun and said happily, "Aoqun's filter brush media are really different. The original orders for customers have no hope anymore. I did not expect that Aoqun's products are really Can meet the performance requirements of customers. Now the customer has placed more than 500 orders. My previous 700 orders and the current 500 orders are all placed for you Aoqun. "Subsequently, Aoqun received Xiao Zhang's 1200 brushes Order.
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AOQUN received an e-mail from the customer, said that the endoscope cleaning brush disposables ordered from other countries were not good, the tube of the endoscope could not be cleaned at all, and the endoscope tube was not cleaned properly. AOQUN gold-medal customer service communicated with the customer and learned that the previous suppliers had shortened the total length and filament length of endoscope cleaning brush disposables in order to save costs, resulting in unclean cleaning. AOQUN technical engineers have increased the length to ensure that the inside endoscope can be cleaned well. The customer was very supportive of AOQUN proposal. Five days later, the customer received the samples and was particularly satisfied with sample inspection and praised us for professionalism. She said: "Although your price is relatively expensive, but the endoscope cleaning brush disposable design and clean performance are excellent."
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Mr. Zhang is a merchant selling ornamental koi in Dalian. In order to facilitate one-stop shopping for customers, he also sells filter brushes. Recently, he discovered that his family's brush filter aquaponics were badly sold, which also affected the sales of other products. Because it is not expensive to supply it as an accessory, the cheaper the supplier's incoming price, the better. Mr. Zhang found us through a Baidu search, explaining the problems he encountered, and at the same time he sent us his existing samples for analysis. Through investigation, it was found that there was a problem with the raw materials of the brush filter aquaponics he purchased. The sample rubber wire he sent received was dark brown, and after burning, there was thick black smoke and acrid stench. Trace elements released by long-term cultivation with such filter brushes will affect water quality and damage the health of koi. After listening to the analysis, Mr. Zhang first tested the samples by himself, and at the same time understood that the reason why the customer did not ask him to purchase was consistent with our analysis, so he immediately ordered 3,000 trials. Six months later, he called back and said that his business is the same as before. Thank you very much for our professionalism. We not only insisted on using new materials to produce the brush filter aquaponics, but also solved the problem for him.
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“I am Terry, from the United States, my end-users have requested customize packaging, but the local suppliers have never been able to meet my requirements. So, I have to re-select the right supplier. You are the brush cleaning 6.4mm endoscopic whistle manufacturer; can you customize the packaging I requested?" After learning about Terry's request, our customer service Jay immediately replied: "Hello! Terry, our company is a manufacturer with 11 years of experience in customizing brush cleaning 6.4mm endoscopic whistle. We have supplied them to European and American customers with their customized packaging for a long time. Please advise the packaging requirements and we will provide the solution according to your requirements.” Terry immediately sent the packaging request information to us. After two weeks of sample testing and packaging inspection, Terry decided to place a test order--10,000 sets. About a month later, we received a call from Terry. "The quality and packaging of your brush cleaning 6.4mm endoscopic whistle are very satisfying to the end customers! The order volume also increased, I hope you can become my long-term brush cleaning 6.4mm endoscopic whistle supplier!"
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Since February, boss Chen, a goldfish farmer in Guangdong, has been looking for high-quality fish filter brushes for ponds manufacturers. It turned out that at the end of the year, Boss Chen asked the workers to clean and clean the filtering brushes of the goldfish pond. Many workers were stabbed by the rusty skeleton of the brushes. Boss Chen needed to make unified arrangements to break the cold needles, which cost a lot. After asking about it from various parties, boss Chen asked about it and sent many farmers to use Aoqun's filter brushes for ponds, so he called our company on March 5 and Xiao Liu received him. After listening to Boss Chen's description, Xiao Liu concluded that the original filter brush may be of skeletal material quality but not rusty or broken, or the manufacturer did not remove the burrs on the skeleton when producing the brush, which caused the workers to scratch when cleaning. At the same time, Xiao Liu introduced Aoqun's green cross-angle filter pump brush, which has a strong adsorption capacity and is easier to intercept particles and hanging films. The key point is that all our products have been tested twice before leaving the factory to ensure that the framework is deburred and flexed. It can be used safely without stabbing your hands inward. After listening, Boss Chen first performed 100 filter brushes, and the effect was good before continuing to order. Three weeks later, Liu Liu visited Boss Chen. Boss Chen said that on the day of arrival, 60 filter brushes were spot-checked. The frame was free of burrs and felt safe and smooth. He would continue to order 300 brushes, and praised the proud that the Aoqun was a good fish filter brushes for ponds manufacturer.
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Eason, a customer from America. He wanted to purchase 5000 small brushes for endoscope cleaning from us. He told us that he had bought a batch of small brushes for endoscope cleaning from another manufacturer in China. But when he received them, he found the cartons were damaged and the brushes were crushed. Besides, the supplier did not compensate him at that time and make him a big lost. we discussed and summarized it after learning Eason's problem. We said to Eason: first, we will pack these small brushes for endoscope cleaning with K=K, double-pit which conforms to the national standard. Second: if the carton and small brushes for endoscope cleaning are damaged due to non-external reasons, we will make compensation according to 20% of the value of the goods. The terms of service of these transactions will also be shown on contract and signed by each other, and either party will be liable for breach. Eason agreed. After knew Eason has received the goods, we immediately sent an email to Eason. Eason said he was really happy when he saw the goods. The cartons was in good condition, and the small brushes for endoscope cleaning was not compressed at all. Eason said he eliminated the previous concerns completely. And he said that he will have a long-term cooperation with us.
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