020-84858360
020-84858360
In September, we received an email from the Austrian customer Jim, saying that the plastic bag of wine brush ordered from other suppliers last time was damaged and the label was torn, which affected the appearance of the product and the brand reputation. He received a large number of customer complaints, and the orders have also been greatly affected. Our gold sales customer service Splendar responded to Jim within 5 minutes, and conducted a deep communication and learned the reason. It turns out that the wine brush plastic bags are too thin, and the labels are not taped smoothly, and the volume of wine brush per carton is too many, so the labels of the bags are damaged in varying degrees when Jim receives the goods. We upgraded wine brush plastic bags and the label change into waterproof, and the flatness is ensured when the label is taped. The volume of each carton is reduced from 300 to 150.Besides, the corresponding logo is attached: Caution Put Down, Fragile, etc. Jim agrees with our plan and directly orders us 80,000pcs wine brush. Jim said that they don’t worry at all to let us produce brush and they will also introduce customers to us.
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There are many kinds of cleaning brush stainless steel for medical materials, how to choose? Aoqun Brush Industry can help you. The cleaning brush stainless steel materials for medical include nylon bristles and PBT bristles, among which nylon bristles are soft and have strong resilience. PBT bristles have better resilience than nylon bristles. Both high-density nylon bristles and PBT bristles have good cleaning and dust removal performance, and are very suitable for cleaning medical equipment, medical surgical instruments, dental instruments, etc. in laboratories and disinfection centers. It is worth mentioning that it is not made of natural rubber latex. The cleaning brush stainless steel materials for medical also include brass and stainless steel bristles, which are harder than nylon bristles and PBT bristles, and are more wear-resistant. They are more suitable for difficult-to-clean instruments such as hemostats, scissors, tweezers, etc. Aoqun brush industry specializes in cleaning brush stainless steel materials for medical, and 20 years of expert 1 to 1 plan planning to provide you with more suitable products. Wouldn't you choose? Find Aoqun to brush industry.
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In August, we received an email from Mark in the United States. He said that the color of the wine bottle brush cleaner on the market is very simple, black or white, it’s very common. Wine bottle brush cleaner are their new product, so Mark want their products to stand out in the market. He asks us if we can make wine bottle brush cleaner with colorful plastic tip. Our customer service replied to Mark after receiving the email and suggested 3 different sizes of green, transparent and pink. This is different in appearance from the black and white on the market of wine bottle brush cleaner. Mark is very satisfied with the color we recommend and asks us to arrange a sample as soon as possible. Then we sent the samples out. After 15 days, we received an email from Mark. He said that the colorful plastic tip of our wine bottle brush cleaner is very shiny. It is very different from the color in the market now, samples are sent to their customers for testing. They are also very satisfied. Mark decided to place an order for 6000 sets of wine bottle brush cleaner.
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We received an inquiry from Mr. Zhong, who said that he wanted to buy a drinking glass brush. However, his past purchasing experience has made him very worry. Because the carton was always hit during the transportation, the drinking glass brush was damaged, which caused him to suffer heavy losses. After in-depth communication with Mr. Zhong, we learned that the drinking glass brush package that Mr. Zhong used to buy is very simple. It is directly packed into the box. The carton is also very common. It does not have any protective measures and is easily crushed and damaged during transportation. Our packaging will offer the double protection for drinking glass brush during transportation. When drinking glass brushes packed into the box, a thick paper pad is added to the top, bottom, left and right of the carton which is K=K, double layer. However, these are only the standard practice for the most basic protection of goods. In addition, the most important point is that we will customize the most suitable anti-collision strips according to each customized carton. This is the advantage of our company’s packaging. Mr. Zhong was very satisfied with our solution. He said that the first 1000 drinking glass brushes will be ordered. A month later, we received a call from Mr. Zhong. He said that your packaging is solid and safe. Particularly, anti-collision strips have been added inside and outside the carton. After a long period of transportation, it is still intact, he no longer worries about the damage during transportation. Two days later, we received another order of 50,000 drinking glass brushes from Mr. Zhong.
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Mr. Zhang, from Hong Kong, said: Recently, customers have complained that the wine glass sponge brush has lost filament during the process of cleaning the bottle. Wine glass sponge brush has been said to be a bad product. He asked us to solve this problem. Mr. Zhang is using a wine glass sponge brush with a cotton head for the customer, and the cotton thread is easily broken due to long time using. Later, we called Mr. Zhang to take a video of the bottle and saw it was a commonly used bottle. According to the size of the bottle provided by Mr. Zhang, we selected a 0.2mm diameter transparent nylon instead of the cotton thread, and sent the sample to Mr. Zhang within 2 days. 7 days after the sample sent, we received another call from Mr. Zhang. After repeated tests, this wine glass sponge brush that made of nylon will not lose filament, and really help them to solve the problem of filament loss. At the same time, the nylon resilience is particularly good, and the market response is very good. Mr. Zhang place us an order of 8,000 pcs.
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In May, we received an email from the US customer James: "The previous supplier has closed, and the deposit paid has also been lost. Is there a guarantee for your factory delivery? Can you produce 100,000 cleaning brushes small in 20 days? It’s very urgent, if my client can't receive the goods at the end of May, I will face a large compensation and he will cancel the follow-up order." Our colleague, Yanthy responded to James within one minute after receiving the email and learned about his requirement of material, specifications of the cleaning brushes small; We immediately held a meeting with sales, production and procurement department to discuss the solution for James. After 60 minutes, Yanthy replied to James: in order to help him solve his urgent needs, we will give priority to the production of his orders, and establish three more production lines to ensure delivery to his customers on time within 20 days. We also told James that we are a manufacturer with 10-year experience of cleaning brushes small production and a very good reputation from customers. His orders will be delivered on time. James was very happy and paid the full amount. After 16 days, we told James that the goods were finished. He was very surprised and praised our efficiency. After 2 months, we received another order from James of 200,000 pcs cleaning brushes small.
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