A customer is from Philippine called Josh asked us how long is the lifetime of our escalator skirt brush parts? Before that, the escalator skirt brush parts he bought from other Chinese manufacturers was severely deformed in less than half a year, and the density was uneven, which could not play the role of anti-pinch. In fact, product life has always been a key performance that customers are most concerned about. The unit price of the product is cheap, and the service life is short, that is why the consumer's use cost is increasing; on the contrary, the unit price is slightly higher, but the product has a long lifetime for using, which is equivalent to lowering the consumer's use cost. AOQUN has always been concerned about the lifetime of the escalator skirt brush parts. It adopts the best and purest nylon and aluminum alloy materials, with the exquisite escalator skirt brush parts making process to ensure the tensile strength of the escalator skirt brush parts while being able to withstand One million times high-speed friction without any deformation, ensuring the structure of the escalator skirt brush parts is complete, and the safety anti-pinch function is remarkable. Customer service Xiaosi recommended two escalator skirt brush parts to Josh. After the sample test passed, Josh confirmed the first order. Whenever we ask some customers about the effect of using the escalator skirt brush parts, when is there a new order demand? we usually hear customers say that your escalator skirt brush parts are still very good and do not need to be replaced! Josh also said the same word in spite of using our products for two years!
read more/“Hello, I am Hanson from a Russian maintenance company,” Hanson asks on the phone, “Do you produce escalator tread brush? Can your escalator tread brush match our escalator? Before I booked the escalator tread brush from three companies, they could not match our escalators. The arc of the escalator could not match, and the brush could not be installed. Every time I receive the goods, I have to re-process them myself. I want to find an escalator tread brush that can help us to provide the same as the drawings. It must match our escalators perfectly.” After receiving the call from Hanson, we introduced him to our AOQUN’s qualifications. We have long-term supply of escalator tread brush to Hitachi, Schindler. Our products can be customized according to customer requirements, so our products must be perfectly matched to the elevator. On the same day, Hanson sent the drawings and asked us to make a 28-meter sample for an escalator. Within 8 days, Hanson received the samples and immediately tried to install it on their elevators. After installed, it was perfectly assembled and helped him solve the problem that the escalator tread brush always could not match the elevator before. Hanson said: "It is your profession that your products can be customized according to our requirements and can perfectly match our elevators. Now I have received orders for 40 escalator tread brush, and we have become largest designated supplier for all major Russian projects. The order amount of the escalator tread brush will increase by more than 60% in the following year. Thank you, AOQUN."
read moreI received a call from Kim in Hong Kong: "I have received a subway project in Central. I need a few escalator safety brush to replace it. Can you provide it?" our customer service Anna, asked: "You know the specifications of the escalator safety brush. Kim?" Kim said, "I don't know how to count it! What should I do?" Kim is a contractor. he bought all the matching products previous. At this time, he wants to buy escalator safety brush to replace the old one and mounted it by himself. After Anna understood the situation of Kim, Anna appeased Kim and said, " don't worry, Kim, kindly please send me the address. We are very near to Hong Kong, we will arrange the colleague of the engineering department to do the site measurement." The next day, our engineering staff set off When it was very early in the morning, the send the specifications to Kim after measurement. Kim highly praised the professionalism and service attitude of our company, and placed an order for one escalator for testing. At present, Kim has installed the escalator safety brush, and he is very satisfied. There are still 30 escalator will be ordered to us soon.
read moreMiddle-Eastern Saleh sent us an inquiry and asked whether we can manufacture three-meter long escalator skirt brush. Through communication, we knew Saleh ended cooperation with his previous supplier for the strict custom clearance in Middle-eastern countries. In his last shipment of escalator skirt brush, his supplier cannot provide relevant documents for custom clearance, which resulted the goods are detained by Customs. Saleh was nearly marked in the black list of Customs companies. After knowing his experience, we specifically introduced quite a few cases that we’ve cooperated with middle-eastern customers for years. We knew all the details for custom clearance well. 3-meter-long escalator skirt brush is the frequently-used dimension we make for our middle-east customers. Also, we just spent 1 hour collating all the documents for his reference. After seeing these files, he was quite satisfied and placed order in no time. When Saleh received the escalator skirt brush, he is 100% happy with them and added an extra order worthy ¥500,000. And he recommended his friends to us. Now we are discussing the following orders with his friends.
read moreSouth Korea's Kim runs a specialize elevator maintenance company. Last month, he wrote a mail to tell us that he purchased a batch of the escalator skirt brushes at the local market. But when he received the goods, he found a serious quality problem. He said: "I pulled out the filament on the escalator skirt brushes with a little force. I am worried that if I give such a product to my customers. They will never dare to come to us again. Some friends introduced you to me. You are producing escalator skirt brushes I hope you can solve my problems." Sales department colleague Mendy quickly replied to Mr. Kim after learning about his situation. First, we showed him the test video of the escalator skirt brushes shot by our professionals. At the same time, we explained to Mr. Kim the internal control tensile strength standard required the in our company. After our suggestion, Mr. Kim conducted a tensile test on the sample of our escalator plate skirt and its current cargo. The test results show that the pull resistance of our escalator skirt brushes product is about 1.5 times larger than his current using escalator skirt brushes. He stated that our products meet his inspection standards. Two days later, we received Mr. Kim’s PO. Later, Mr. Kim sent an e-mail saying: "AOQUN’s the escalator skirt brushes is really different, your quality and service let me spend fewer cost, so that my guests are more satisfied with our service, give you a Good."
read moreNo long ago, Belly of New Zealand met a troublesome thing. He reflected with us:“this has been the 2nd accident of our supermarket this year. This hidden danger really caused us a huge economic loss. I surfed the Internet and found installing safety escalator brush can effectively reduce escalator accidents. In addition, I searched that Aoqun safety escalator brush is also a famous brand in the brush industry, so call you for help, hope you can offer me the solution.” Now assembling safety escalator brush has been one of the safety problems that the whole world concern. Different countries also release their own regulations of requiring escalators to assemble with brush. Aoqun’s people immediately took action in response to Belly’s request. First step, we knew about the escalator vertical height and the sizes of bending parts. Afterwards, we rechecked with Belly to ensure the safety escalator brush can fit their escalator well. Next day, Belly confirmed his order with us too, and we began to arrange production. Last month, we got the feedback from Belly, she said,” since using your safety escalator brush, I felt the stone in heart was placed down. The accident rate has nearly dropped to 0. Thanks for your superior quality and excellent service.”
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