020-84858360
020-84858360
I received feedback from John of the UK that the last order of gutter brushes ordered from elsewhere was because the two ends were cut off, and the installer was easily scratched during installation, which led to slow production efficiency. He asked me if he can avoid this happening. Our sales customer service Mary responded promptly 1 minute after receiving the customer's email, learned that the size of the gutter brushes needed to be ordered, and found that the two ends did not take the process of preventing scratches. We recommend that John use a protective cap that matches the stainless-steel wire. Because the protective cap is smooth, it can avoid scratches well. In order to give John a more intuitive understanding, Mary also took a protective cap compared with the effect of gutter brushes without protective caps. John was very satisfied after seeing the results of the comparison, and asked us to provide him with 2 samples of gutter brushes. We sent the samples on the same day. Three days later, John received samples of gutter brushes, and was very satisfied after the test that day, and ordered 10,000 gutter brushes with us.
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Tom from New Zealand needs to purchase a batch of rain gutter cleaning brushes for sale in supermarkets. Considering the large size of rain gutter cleaning brushes, the transportation costs are not cheap, so Tom asked if he could use compressed packaging to save transportation costs. Our sales customer service Mary responded promptly within 1 minute of receiving the email and learned that the size of the rain gutter cleaning brush is 120 * 900 * 1000, the diameter of the filament is 0.50mm, and the filament is PP. Compression packaging can save money to a certain extent. Although PP recovery performance is not as good as nylon, it is acid and alkali resistant, so Tom is recommended to use PP. Considering the need to sell in supermarkets, the appearance of rain gutter cleaning brush must be good. Compressed packaging is not recommended. Mary objectively analyzed the advantages and disadvantages of compressed packaging. Tom is very satisfied with our professional advice, and at the same time asked us to send them compressed and uncompressed packaging, and we will send samples on the same day. After 2 days, the customer received the rain gutter cleaning brush sample. After the compression packaging, the rain gutter cleaning brush was extracted. It was found that the rain gutter cleaning brush without the compression packaging had a better appearance. Ten thousand orders. Tom said that although the freight did not save him this time, but thanks to our suggestion, the follow-up order volume will increase by 30%.
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I received an email from Max in Australia in August, and we need to customize the rain gutter brush for him, because every autumn the local people will be troubled by the fallen leaves. When the wind blows, a lot of fallen leaves float in the gutter on their roof, It is difficult to clean, he is not clear about the specific size of the product, and asked if we can customize. Our gold sales customer service Lucy responded promptly within 1 minute of receiving the Max email, and learned that the width of the local gutter is 100mm, so I recommended the diameter of the rain gutter brush for Max to be 100mm, with a total length of 1000mm; The rain gutter brush is placed in the gutter on the roof, so the skeleton is made of stainless steel, non-iron wire, because of the good anti-rust effect; the use of acid and alkali resistant PP wool material, Max is very satisfied with the plan given by Lucy, paid usd90 sample customization Fee, and asked us to provide samples within 5 days, we will send the samples after 3 days. After 6 days, Max received the sample and placed it in the gutter on the roof of his home. After 2 days, he found that the fallen leaves were floating on the rain gutter brush, which was very easy to clean, but the gutter without the rain gutter brush accumulated a lot of fallen leaves. Cleaning is very laborious. Max was very satisfied with the effect of rain gutter brush, and gave us 10,000 trial orders.
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Fred from Australia found our company through Google, he said that their leafy season is coming, they are looking for a durable telescopic gutter cleaning brush. Because Australia ’s ultraviolet rays are particularly strong, ultraviolet rays will accelerate the aging of telescopic gutter cleaning brushes, so they need to find better telescopic gutter cleaning brushes with better materials to extend the life of the brushes. After learning about Fred's needs, we recommended our anti-ultraviolet telescopic gutter cleaning brush. This telescopic gutter cleaning brush filament has added anti-ultraviolet coating, which is more resistant to ultraviolet rays and aging than the general telescopic gutter cleaning brush. It is most suitable for countries and regions with strong long-term ultraviolet rays. After understanding the brush size, we sampled a telescopic gutter cleaning brush for him and sent him a sample reference. After Fred received the sample and conducted a one-week UV test, he was very satisfied with the test results. Our telescopic gutter cleaning brush has better UV resistance than the ordinary telescopic gutter cleaning brush. He finally decided to purchase 5000 telescopic gutter cleaning.
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Some time ago, Kim from Germany sent an inquiry about brush for gutter cleaning. He wanted to purchase a large number of brushes for gutter cleaning, but he hoped that we can provide brushes with better material quality because they pay attention to the material. For quality and durability issues, I hope to purchase brushes that are more durable than PP brushes. According to Kim's requirements, we recommended our nylon to him. Our nylon is wear-resistant, and its flexibility, elasticity and durability are stronger than PP. Nylon also feels softer than PP, but the cost of nylon is a little higher than PP, and the quality is better. After learning about the size that Kim needs, we make samples of brush for gutter cleaning. Four days later, Kim received the samples we sent. After a week of repeated testing, Kim contacted us again and said: "The material for this brush for gutter cleaning is indeed nylon. We have also checked the relevant information and tests. The durability of nylon is indeed better than PP. We have to purchase 50000 pieces of a brush for gutter cleaning. "
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Aoqun received an email from Doris from New Zealand and needed to find a gutter brush leaf guard, but do not need ordinary packaging on the market. Because products need to be sold in supermarkets, the image of packaging is very important. The ordinary packaging before did not attract customers, and asked if we could do it. Lucy, our gold sales customer service, responded promptly 1 minute after receiving the Doris email. I learned that gutter brush leaf guard is sold in local high-end supermarkets, and is usually used for the roof of my own villa. The quantity of each purchase is not particularly large. Lucy recommends Doris to pack 8 gutter brush leaf guards per box instead of the previous 30 / carton. The carton is colored, which is helpful for attracting customers' attention. Doris took our advice and let us provide samples. Two days later, we received the design drawings of the color carton, and 8 days later, we sent the brush samples and the color carton to Doris. After 6 days, Doris received our gutter brush leaf guard samples and color carton. He was very satisfied with the quality of our products and got a display in the mall. We got good feedback. After 15 days, we received 30,000 orders from customers.
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