Mr. Mai from Shanghai called the phone with a dubious suspicion, "I saw your company's escalator brushes on the Internet, you are an expert in the industry, and the escalator brushes are all praised. Is your company really so good on the Internet?"
Through the communication with Mr. Mai, the customer service staff learned that Mr. Mai’s company was a well-known elevator customer in Shanghai. However, it was a headache for the old supplier because of the delivery problem. Often all the accessories were in order, just wait for the escalator brushes. The supplier is still at ease to deal with other orders. This made Mr. Ma very angry. So he want to find a new supplier. Our customer service staff explained the background of our company to Mr. Mai in detail. The cooperation of the famous brands is very pleasant, and the delivery is completely in accordance with the progress of Mr. Mai. After hearing these, Mr. Mai was very interested in our company and immediately ordered several escalator brushes to test. AOQUN completed three days in advance and sent the details of the shipment to Mr. Mai for confirmation.
Mr. Mai agreed with our approach and highly praised our professional attitude for escalator brushes. We have signed an annual cooperation agreement.
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