I received a call from Brandon of Malaysia, "I want to buy a brush in the escalator. How long does it take to receive the goods?” Our customer service staff understands that Brandon bought a new batch of brush in the escalator, but there are serious quality problems, the brush in the escalator cannot be used and need to re-purchase. Brandon heard from his friends that AOQUN’s brush in the escalator production cycle is short, and the quality is guaranteed. So, Brandon wanted to find AOQUN to solve the urgent need.
After the customer service staff of our company understood the situation, they overtime worked and the customer confirmed the details of the relevant brush in the escalator, and arranged immediately after receiving the order. Within three days, AOQUN helped to arrange the production and sent it to Brandon.
After receiving the brush in the escalator, Brandon replied very happily: "Fortunately, I have listened to my friend's suggestion this time, otherwise the whole project will be delayed, not only will lead to a complaint, but the most serious one may lose this customer. It is your help, let me solve all the problem. Our company wants to sign a long-term cooperation agreement with your company. Because you are not only my business partner, but also my friend."
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