Miss Qian from Shandong called: "I just saw the brush at escalator on your official website. It is the product I have been looking for a long time. Could you please provide the quality assurance certificate?"
After knew about from Miss Qian, she lost a lot because of the quality problem, and the previous supplier of Miss Qian wasn’t responsibility, so Miss Qian hopes to change the supplier. AOQUN customer service Stacy replied positively: “the brush at escalator warranty of AOQUN is two years. If there is any quality problem with the brush at escalator within two years, you can replace it for free. Maintenance is free for more than two years. If you encounter any problems with the brush at escalator operation, please feel free to call our company and we will be explained to you professionally”. Stacy introduced the material properties of our products to Miss Qian in detail. And Stacy provided the quality inspection contract half an hour after hanging up the phone.
After receiving the AOQUN’s quality contract, Miss Qian placed an order for three sets of brush at escalators to AOQUN immediately. After the delivery as scheduled, Miss Qian was very satisfied with AOQUN’s quality, then said, “your quality is very good. No wonder you dare to carry out quality assurance like this. All our subsequent orders will be ordered to your company, and we will sign a strategic cooperation contract with you”.
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