In February, I received an email from John in South America. Before receiving the test tube brushes ordered from another supplier, the packaging was not suitable, the carton was damaged. The test tube brushes inside were directly wet, and the stains were everywhere. They were directly returned by the customer.
Our sales customer service Mary responded in a minute after receiving the customer email, and learned the picture of the previous test tube brushes packaging. It turned out that the goods were shipped to South America. The carton was not palletized, and each carton was overfilled. There were no reminders such as anti-wetting. There was no wrapping film on the carton. Mary sent us the export goods packaging to John. John was very satisfied with our packaging. First of all, we controlled the number of boxes-using a plastic pallet that can enter the truck on all sides-placing the goods on the pallet-wrapping with a wrapping film-and using packaging rope Fixed-Reminder signs such as anti-wet. John stated that he didn't need samples and ordered a large order directly from us.
After 50 days, John received a large shipment of test tube brushes. He was very satisfied with our packaging.
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