020-84858360
020-84858360
“I am Terry, from the United States, my end-users have requested customize packaging, but the local suppliers have never been able to meet my requirements. So, I have to re-select the right supplier. You are the brush cleaning 6.4mm endoscopic whistle manufacturer; can you customize the packaging I requested?" After learning about Terry's request, our customer service Jay immediately replied: "Hello! Terry, our company is a manufacturer with 11 years of experience in customizing brush cleaning 6.4mm endoscopic whistle. We have supplied them to European and American customers with their customized packaging for a long time. Please advise the packaging requirements and we will provide the solution according to your requirements.” Terry immediately sent the packaging request information to us. After two weeks of sample testing and packaging inspection, Terry decided to place a test order--10,000 sets. About a month later, we received a call from Terry. "The quality and packaging of your brush cleaning 6.4mm endoscopic whistle are very satisfying to the end customers! The order volume also increased, I hope you can become my long-term brush cleaning 6.4mm endoscopic whistle supplier!"
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Eason, a customer from America. He wanted to purchase 5000 small brushes for endoscope cleaning from us. He told us that he had bought a batch of small brushes for endoscope cleaning from another manufacturer in China. But when he received them, he found the cartons were damaged and the brushes were crushed. Besides, the supplier did not compensate him at that time and make him a big lost. we discussed and summarized it after learning Eason's problem. We said to Eason: first, we will pack these small brushes for endoscope cleaning with K=K, double-pit which conforms to the national standard. Second: if the carton and small brushes for endoscope cleaning are damaged due to non-external reasons, we will make compensation according to 20% of the value of the goods. The terms of service of these transactions will also be shown on contract and signed by each other, and either party will be liable for breach. Eason agreed. After knew Eason has received the goods, we immediately sent an email to Eason. Eason said he was really happy when he saw the goods. The cartons was in good condition, and the small brushes for endoscope cleaning was not compressed at all. Eason said he eliminated the previous concerns completely. And he said that he will have a long-term cooperation with us.
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Mr. Fredrik, who comes from France and know our company from his friend. He hopes that we can customize a suitable disposable endoscope cleaning brushes for their endoscope tube. We asked Mr. Fredrik to send us their endoscope tube. After receiving the endoscope tube, our technical department analyzed the size and shape of the endoscope tube. After obtained the data from the endoscope tube, we customized the disposable endoscope cleaning brushes size and shape which are the same as Fredrik’s endoscope tube. 4 days later, we produce a disposable endoscope cleaning brushes which is not only similar in shape to the endoscope tube, but the most important thing is to fully clean the endoscope tube. We sent the sample to Mr. Fredrik, and he decided to purchase 1000pcs. Mr. Fredrik's customers loved our disposable endoscope cleaning brushes and he wanted to order a large number of such brushes, so Fredrik purchased 5,000pcs disposable endoscope cleaning brushes from us and hoped to sign a long-term cooperation contract with us.
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Ms. Amy from the United States sent us an inquiry. She said that her company wanted to purchase a batch of endoscope ball brushes and did not want to have reuse plastic material. She said that her company is particularly support the environmental protection, so she hopes that brushes we customized for them will not use environment friendly. After we learned about the size and type from customer, we found that the endoscope ball brush the customer needed was a regular one. Our endoscope ball brush filament is made from branded new pure nylon. The customer accepted our recommendation and ask for a sample. Five days later, the customer received the endoscope ball brush we sent, the customer is very satisfied with the appearance and quality, she appreciates us most for our support to the environmental protection, and she ordered 5000 endoscope ball brush right after sample.
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Some time ago, A German customer found AOQUN, wanted to buy endoscope brush and customize packaging, asked AOQUN if they could customize the packaging because they want the packaging with their company's logo to highlight their products. AOQUN learned from the customer about the size and design of the package they needed. The customer sent AOQUN their carton design with their logo and company information. Seven days later, they sent the samples of the endoscope brush with carton packaging to the customer. Six days later, the customer received the sample. They are very satisfied with the design of the carton and the quality of endoscope brush. He said that the design of the sample is what they expected and the endoscope brush meets their needs.
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The customer from Dubai said: “The endoscope brushes I bought recently received a lot of complaints from customers. After a month, the brush will lose hair. So, my procurement costs increased, I hope that you can provide good endoscope brushes and after-sales service." After learning about the customer's problems, AOQUN showed him they customer's praise for the endoscope brushes, AOQUN cooperated with customer for many times. The quality of AOQUN endoscope brushes and after-sales service are recognized by them. The customer was very happy about this and hoped to get a good after-sales service guarantee. After confirming the endoscope brushes order, AOQUN specially applied for a two-month after-sales service for his company: Under the action of non-external force, if any bending, deformation, hair loss and so on due to the quality issues, AOQUN can provide a free replace. About half a year later, the customer called again: "The quality of your endoscope brushes is very good. It has greatly reduced my procurement cost. I hope that you can become my long-term endoscope brushes supplier!"
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