020-84858360
020-84858360
AOQUN received an email from the customer of United States, saying that a batch of endoscope brushes cleaning ordered from other suppliers had lost 5,000 pieces when cargo received. At the same time, the packaging was damaged and the brushes inside were dirty. He had to re-packaging, which caused him a huge economic loss. After learning The customer's needs and concerns, AOQUN showed The customer the packaging of their endoscope brushes cleaning of other customers through video. First of all, their material of inner and outer boxes are K=K double pit reinforcement, AOQUN also add cardboard on the bottom of the inner box and before the sealing to prevent the endoscope brushes cleaning from getting wet; then put 4 inner boxes into one outer box; at the same time, AOQUN put 6 outer boxes on the tray to avoid loss of goods. Besides, AOQUN use a wrapping film to avoid rain and wet; finally, AOQUN put a warning sign such as: no pressure, no rain on the boxes. 2 days after, AOQUN received the purchase order from the customer, 20,000 units of endoscope brushes cleaning. AOQUN arranged the production and reliable packaging measures immediately. After 25 days, The customer received the goods and he’s very satisfied, saying that there is no missing of any endoscope brushes cleaning.
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The customer hopes to purchase a large number of endoscope brushes for flexible. What the customer is most worried about is the quality problem, because the quality was completely unsatisfactory before. The customer hopes that there will be no more quality problems. After learning about the customer's needs, AOQUN sent the customer their video, pictures of quality inspection process, to show the rigor of their production and quality inspection. AOQUN also invited the customer to their factory for personal inspection, hoping to let the customer know more about the quality of AOQUN endoscope brushes for flexible endoscopes, meets the requirements of ISO9001-2015 quality management system and has 39 product procedures. AOQUN will never let any low-quality product to get into the market. The customer personally came to their company and tested many times; their endoscope brushes for flexible endoscopes did not have any quality problems.
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AOQUN received a phone from the customer, said he wanted to buy two colors endoscope channel cleaning brushes. The endoscope channel cleaning brushes color is too simple on the market, cannot attract the major consumers. He asked if AOQUN could make the kind of endoscope channel cleaning brushes he wanted. AOQUN can customize all the colors as long as they are on the international color card. After knowing the required size of the customer through communication, AOQUN purchased color and made sample for the customer as his requirements. Ten days later, AOQUN finished the samples of two types of endoscope channel cleaning brushes with the colors the customer needed. Half a month later, AOQUN visited the customer. He said that he put these endoscope channel cleaning brushes into the market and the feedback is very good.
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A customer from the United States, said that he wants to buy an endoscope cleaning brush. The time limit for receiving goods is within 2 days. He asks AOQUN if they can meet his requirements in terms of delivery. After in-depth communication, AOQUN learned that he had bought a endoscope cleaning brush in China before, but the shipment was always delayed. AOQUN guarantee that this lead time will not be a problem, because AOQUN have a stable freight forwarding channel to ensure that the goods arrive quickly. On the other hand, if AOQUN timeliness does not meet customer’s requirements, the courier fee can be deducted from the bulk order. In addition, the shipment timely rate was 99.99% of AOQUN. After 1 month, AOQUN received an email from the customer: Your courier delivery is very fast and we received the Endoscope cleaning brush within 2 days!
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A customer asked: "The endoscope cleaning brush I bought before didn’t clean well, and the effect was not good. Now the order volume is reduced. I hope that you can provide a cleaning brush with a good cleaning effect. Are you the professional endoscope cleaning brush manufacturers?” After learning about the requirements, as one of the best endoscope cleaning brush manufacturers, AOQUN has devoted to this field of more than 10 years. AOQUN introduced some brand medical instrument customers who worked with us to this customer, it means that our brush cleaning effect is well received by customers. At the same time, AOQUN asked the customer to send a bad sample to analyze the cause of bad cleaning effect. It turned out that the handle length was insufficient and the filament was not hard enough. AOQUN immediately redesigned a special endoscope cleaning brush according to the applications. The customer appreciated our expertise and accepted our solution. Two months later, the customer called again: "Our customer’s feedback that the quality of your endoscope cleaning brush is very good. You are really the good endoscope cleaning brush manufacturers; I hope that you can become my long-term endoscope cleaning brush supplier!"
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“I have a project that needs endoscope cleaning brushes. Can you produce an endoscope cleaning brushes for me?” the customer said. “Our company is a professional manufacturer of endoscope cleaning brushes. We have 11 years of experience in customizing endoscope cleaning brushes. Please send us the drawings and the requirements. Let's check it out and provide you with a plan right away.” The drawings were sent immediately and we customized the exclusive endoscope cleaning brushes solution. After modifying several time, we provided samples. A month later, we received a thank-you email from the customer, which included a screenshot of the praise. The customer thanked us for the customized endoscope cleaning brushes, the end customer is very satisfied, the endoscope cleaning brushes is very durable.
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