020-84858360
020-84858360
A month ago, an elevator maintenance customer Mr. Li in Turkey, called me and said, “Anna, because the government department is going to do a wide range of security inspections of the shopping mall for after three weeks, which I am in charge of, especially to check the elevator maintenance. The escalator is one of the key targets for the inspection. Therefore, the mall leader gave me a hard target, so that I had to complete the installation of all the escalator brushes of the mall in 20 days to successfully pass the safety inspection. You are a professional escalator brushes supplier. Anna, you have to help me complete 30-unit escalators in one week, and send them by air, please." This order is a good thing, it is really urgent for completing 30-unit escalator brushes in one week. AOQUN is the escalator brushes supplier, which is capable of making all customer orders. In the afternoon, I confirmed the order with Mr. Li and Mr. Li paid the money to us. Several departments in our company met together to discuss the most favorable scheduling, and product this escalator brush in advance. Our supplier of aluminum vendor also actively cooperated with us and delivered the aluminum to us within 5 days. In the remaining 2 days, the aluminum strip was bent and punched, and the escalator brush was packed. In the afternoon of the seventh day, I notified Mr. Li the shipping confirmation by email. Mr. Li really surprised and very happy. Within 12 days after shipment, Mr. Li has arranged to have all the escalators in the mall have been installed, and can safely wait for the government’s security inspections. After 15 days, Mr. Li called, "This time the government were very satisfied for this inspection, also gave us a grade A security level. Just because your escalator brush delivered in time, which let me Installed the elevator in the fast time and passed the inspection. You are really a good escalator brushes supplier! This time, I am outstanding in the entire maintenance industry. I have added 30% more items to install and replace the brush. Thank you very much!"
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Malaysian Aldin dialed to our company: “I imported escalator brush from England before. Because of the problems of shipment and custom clearance, my previous supplier can’t deliver our goods in time, which made me being complained and fined by my customer. Now I am looking for a Chinese escalator brushes supplier that can supply goods to us in time. Some friend introduced you to me, so I wonder whether you can help me solve this problem?” We told Aldin:” Please rest assured, our in-time delivery rate reaches 99.9%. We are the escalator brushes supplier with over ten years of experience and our monthly capacity for escalator brush is up to more than 500,000 meters. AOQUN also cooperates with many world-famous escalator enterprises for a long-term period. We are able to stock regular goods for these customers and their extra orders. In addition, we’ve ever urgently supplied over-700-escalator customized escalator brush for Beijing Subway Project within 12 days. Beijing Subway project team wrote a thanks letter to us for this reason.” After Aldin placed orders with us twice, he told us “You’re in-time shipment which keeps my escalator brushes away from customer’s complain and fine. I hope you can be our long-term escalator brushes supplier and regularly stock for me.” Subsequently, he sent us a PO of 30 escalators.
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Johnson is the purchasing manager of an Australian company. He personally called us and asked:” can you supply the elevator brush? The elevator brushes last how long? The key point is the brush would not be easily pulled out. I found quite a few brush suppliers before. However, when the brush has been used for 6 months, the filament began to lose. Now I have changed 5 brush suppliers, but the same problem still there. Now, our customers complained and requested to return the goods continually. I hope the brushes you supplied us have no filament loss, at least within two years after installation.” Listening to his requirement, we told him:” AOQUN is the brush expert in this industry, which has cooperated with Schindler, Hitachi and Otis for long time. The elevator brushes last how long? Our brushes in their escalators have no filament lost even for three years. Our elevator brush is inspected according to the standard of tension 7kg.” Johnson was content with that. Less than 12 minutes, we began to discuss about the sampling and the sizes and materials are confirmed within 15 minutes. After the call, we arranged production for the samples, and sent them out in 3 days. After receiving samples, Johnson focused on the test. The fact is no matter how he pulled the brushes, no filament was pulled out. Then he showed our samples to his customer. Seven days passed, he told us his customer agreed to go on cooperating with him. No long before, he called us:” since we use AOQUN elevator brush, I’ve never got any complains. The annual orders quantity has been increased by 60%.” What’s more, elevator brushes last how long, many years! because the replacement frequency is lower, this heavily saves cost for him. Now AOQUN Brush has been his sole appointed supplier of elevator brush.
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Mr. Kang from Malaysia called us and spoke bitterly last year: " the elevator brushes last how long? The safety brush on the escalator of my store has changed about a year, but one third of the filament on the brush has been deformed. It is very ugly. The traffic is so large in the shopping mall. If the problem is not improved, there is a safety hazard. In addition, the people come to mall and see it, the brand image of the mall is also seriously affected! I saw your products in LinkedIn and I feel that you could help us to solve this problem." After listening to Mr. Kang’s problem, we patted our chest to ensure that, the elevator brushes last how long? our safety brush will solve his problem. We provided information to Mr. Kang that the safety brush of AOQUN has passed the test of 1 million times of back and forth frictions. The nylon brush has good flexibility and resilience, so it is not easily deformed. We also provided samples for him to test immediately. After receiving the sample for 1 week, Mr. Kang sent us a purchase order and told us: “I think your sample is very good. I believe that your safety brush will solve my problem.” 1 year passed, I contacted Mr. Kang again recently, he replied: "The elevator brushes last how long? The quality of the your AOQUN brush is very good, there are not deformed after a year," and Mr. Kang gave us a five-star good praise.
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On July 3rd, Mr. Zhu turned to us: “why brush in escalator? is escalator brush important?” After talking with Mr. Zhu, we heard that he is the boss of a new entertainment center. When installing the escalators, he was told that there is no brush in the escalator. If he wanted to open the center, he must install brush on the escalator within a week. Mr. Zhu instantly sought for the brush supplier in different ways, later he found us. Our sales manager received Mr. Zhu, and explained many customers also asked us such a question: why brush in escalator. According the domestic escalator regulation GB-16899-2011, all the escalator must be installed with escalator safety brush before they can be used. The functions of safety brush include: alarming to passenger, reducing the safety accidents (pinching) to a large extent. In addition, AOQUN has ten production lines, which can meet the urgent need of some customers in delivery. Soon, Mr. Zhu placed an order of 20 escalators with satisfaction. Four days later, the goods were transported to Mr. Zhu smoothly. After 8 days, we got a call from him, he said: “Thank you for explain why brush in escalator. I quite appreciated AOQUN was able to handle what I am concerned about the escalator brush, and gave us an in-time delivery. Finally, my center can be opened smoothly.”
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On September 3, I received a phone call from Mr. Zhou and asked: why brush in escalator? Can the escalator brush be installed later? Originally, Mr. Zhou was the purchaser of an elevator manufacturer and had been responsible for the elevators project. He was responsible for the escalator project for the first time. He found that the escalator was not equipped with a brush, it is only 7 days before the inspection date. If the inspection is not passed, it is necessary to pay penalty. Thus, he came to ask AOQUN to help them. After learning the situation, our manager, Miss Gui, contacted Mr. Zhou: Other customers have ever consulted why brush in escalator, if the escalator brush can be installed later? According to the national standard GB16899-2011, the escalator must be installed with a safety brush. The safety brush should be used as a warning function to prevent the toes, skirts, trousers, etc. from being stuck in the escalator. In addition, we have 10 production lines, which can definitely meet the urgent needs of customers in terms of delivery time. Mr. Zhou placed the order of 800 meters immediately. The goods delivered after 4 days. After 7 days, Miss Gui received a phone call from Mr. Zhou: Thank AOQUN so much! Tell me why brush in escalator, which help us find a solution for the escalator brush, and fully cooperate with the delivery of the urgent orders, so that the entire project can be delivered on schedule. We hope to cooperate with AOQUN for a long time!
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