020-84858360
020-84858360
A customer said that he recently received complaints from customers that the flexible endoscope cleaning brushes didn’t have a good cleaning performance and scratched the endoscope, result in the cargo returned and he lost a lot of money. The customer sent the drawings of the endoscope to us. AOQUN immediately discussed and offer 4 solutions. Finally, AOQUN made four flexible endoscope cleaning brushes with different head process according to The customer's drawings. After testing for many times, AOQUN found that the flexible endoscope cleaning brushes with twined coil process had excellent cleaning performance and not scratched the endoscope. Finally, AOQUN sent this flexible endoscope cleaning brushes sample to The customer. After 7 days, AOQUN received a call from The customer：The flexible endoscope cleaning brushes samples AOQUN sent were excellent and the market feedback was very good. He didn’t receive a customer complaint any more. The customer eventually purchased 8,000 units from us.
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Some time ago, I received Miss Jiang. She said that the brush strip for roller doors are sparse and leaky. It does not meet the customer's acceptance criteria. It often needs to be returned and reworked. Seriously affected the production schedule of the workshop, resulting in delay in delivery. After deciding from the company's deliberation, she would like to take this opportunity to re-select the quality supplier cooperation. Because AOQUN is a large manufacturer of brush strip for roller doors, the company is equipped with professional production equipment and technical production personnel. AOQUN will make corresponding filament thickness requirements for different products to ensure the density of the product. After the production is completed, there will be professional packaging personnel to strictly control the quality of the products. On the same day, AOQUN gave Miss Jiang a sample of 5 brush strip for roller doors. Three days later, AOQUN received a call from Miss Jiang, saying that after the inspection of their customers, she felt that the thickness of the brush strip for roller doors of AOQUN is even and uniform, which fully met their acceptance criteria. Ms. Jiang expressed her satisfaction.
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A customer said that the profile endoscope cleaning brushes he bought before didn’t have a good cleaning performance at the bottom of endoscope, there was always a residue in it. This problem confused him for a long time and he asked us if AOQUN can help him to solve this problem. Through the product drawings, AOQUN know that his profile endoscope cleaning brushes is made of plastic. AOQUN suggested the nylon bristle with food grade and learned that the previous profile endoscope cleaning brushes is fan-shaped process of its brush head, results in a bad cleaning performance. AOQUN made some samples according to the drawings, and finally got the best solution to make twined coil process for the brush head. After sending out for a week, the said that AOQUN’s endoscope brush is very suitable, completely solving the problem that the previous endoscope brush had. The feedback to the market was very good and it had been favored by many consumers. In addition, the customer also said that it was his first time to see a twined coil endoscope brush and it looks good.
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Mr. Ren recently asked for a good quality brush strip garage door seal, because the products made by the previous manufacturers often filament loss, requiring suppliers to improve the filament for a long time, but nothing changed. New Mr. Ren was looking for manufacturers to cooperate. Through simple communication, it is known that Mr. Ren has been complained by their customers many times because of the brush strip garage door seal. After understanding the situation, Ms. Wei of AOQUN analyzed the reasons for the customer's filament loss and told Mr. Ren: "because the filament brush is not pulled enough and the brush cut off is not handled well. AOQUN has advanced strip brushing equipment, strictly carry out inspection process in the production process to ensure that each brush has a pulling force of >6kg, and the brush with more than 6kg pulling force will definitely not lose filament; in terms of truncation, AOQUN adopts the most advanced 4 punch in the industry. The cutting device is cut off to ensure that the cross-section of the brush is completely tightened and does not filament loss. " In order to let Mr. Ren know the brush Actual results, Miss Wei sent some regular brush strip garage door seal samples to Mr. Ren. After getting the sample, Mr. Ren conducted a filament loss test. The test results were as good as the tension that Miss Wei said, and did not loss filament. Mr. Ren is pleased to contact Aoqun, indicating that he will immediately order a 500-meter brush strip garage door seal. He also said that he wants to maintain long-term cooperation with AOQUN.
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A customer said that he wanted to buy a batch of pull through endoscope cleaning brushes, but the package was too much cost for transport because it has a big volume. He asked AOQUN if we could solve this problem. AOQUN have known many customers who have such problems, and have a way to solve this problem. AOQUN adopted a method of compressing the package for pull through endoscope cleaning brush. AOQUN would put the pull through endoscope cleaning brush into the plastic bag and then put the bags into the carton and pack it, so the available space is greatly increased. It is worth mentioning that many pull through endoscope cleaning brushes use PA material and the recovery is not good. After transporting to the customer, the PA will recover well. However, AOQUN pull through endoscope cleaning brush is made of new PA material. So AOQUN pull through endoscope cleaning brush is heat resistance, low temperature strength and easy to recover. The skeleton of brush is made of 304 stainless-steel, not easy to rust, so the quality of the product is also unquestionable. The customer said that our packaging solution is very interesting and looking forward to it. After receiving the Pull through endoscope cleaning brush, the customer said that the packaging is very good and the recovery of PA is also good. It saves transportation space and costs.
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Mr. Liu reported that the draught excluder brush strip received by the customers were partly due to the inconsistency between the hole spacing and the drawings, which caused them to be completely unworkable and often required rework, which seriously affected the production and installation schedule and delayed delivery. Similar problems have occurred from time to time, causing adverse effects on the company. Mr. Liang hopes to re-select a professional draught excluder brush strip manufacturer. Through the analysis of Mr. Liu's drawings and the pictures sent from the on-site construction site, it was found that the original supplier did not notice that there were left and right operations in the drawings, and all the left-hand profiles were supplied, resulting in the hole spacing and drawings. After understanding the problem, we followed the drawing requirements, and two days later, AOQUN delivered a batch of right-handed draught excluder brush strips. Ten days later, Mr. Liang called and said that the draught excluder brush strip provided by our company was installed very smoothly, the hole distance is completely consistent with the drawings, and the project has been completed. Thanks for our timely and professional support.
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